Refund policy
Return & Refund Policy
At Cosmic Ancestry, we want you to feel aligned with every piece you wear. If something's off, we'll make it right.
We Offer Refunds For:
🌟 Incorrect items sent — We're human; mistakes happen
🪐 Damaged or defective products — Your cosmic gear should arrive perfect
Refund requests must be made within 30 days of purchase.
How To Request A Refund
Reach us at support@cosmicancestry.net with:
- Your order number
- Brief description of the issue
- Photo (if item is damaged/defective)
We'll handle it from there—no gatekeeping, no runaround.
Care Instructions ✨
To keep your cosmic apparel looking stellar:
Wash — Inside out, cold water
Dry — Hang dry or tumble low
Store — Treat them like the cosmic artifacts they are
Full care instructions come with every order.
Policy Updates
This policy may be updated as we grow. For the most current version, contact us at support@cosmicancestry.net or check this page.
Questions? We're here.
Email: support@cosmicancestry.net
The universe doesn't complicate things. Neither do we.